CANCELATION POLICIES:
For SURF EXCURTIONS:
1.
No refunds will be provided if the participants are more than 30 minutes late, missed their scheduled reservation, or change or alter their reservation within 48 hours of the lesson reservation.
2.
Surfing lessons must be cancelled 48 hours before your lesson start time for a full refund.
3.
Reservations with previous payment made within 48 hours will not be refunded.
4.
Reservations can be rescheduled within 48 hours. Please email info@vallartasurfco.com if you would like to reschedule the lesson or Whats App +523221006186
5.
From December 15th – April 29th bookings cannot be rescheduled within the 48 hours.
6.
Once you hit the sand there are no refunds unless lifeguards or your instructor/s shut down the lesson.
7.
No refunds will be provided if participants are late, miss their scheduled reservation or change or alter their reservation within 48 hours of reservation.
For Weather conditions:
1.
In the rare case if harsh weather or strong rain occurs, we will reschedule or you will receive a full refund 100%.
2.
If we decide to reschedule due to weather conditions you can choose a different time or day or receive a 70% refund.
For surfboard rentals:
1.
In the case you didn't liked your surfboard rental you can change your board every 24 hrs.
2.
If you have a free drop off-pickup delivery board (weekly and monthly rentals) board pickup after your rental will have to be same place as the drop off or any place near but not further.
3.
Surfboard rental reservations with previous payment made within 48 hours will not be refunded.
4.
If you have a free drop off-pickup delivery board (weekly and monthly rentals) board pickup after your rental will have to be same place as the drop off or any place near but not further.
5.
No refunds will be provided if the participants are more than 30 minutes late, missed their scheduled drop off rental, or change or alter their drop off destination within 48 hours.
6.
Free wax, free drop off-pickup and borrowed soft racks are only for weekly rentals or more. Extra fee will be depending on drop off location distance and rental days.
7
Damage repair cost: • Small ding: $10 usd (1-3 cm) • Medium ding: $20 usd (4-10 cm) • Large ding: $30 usd (11-20 cm) • Leash: $10 usd • Fin: $15 usd • Longboard fin: $30 usd • Finbox: $40 usd
8.
Broken board cost: • Shortboad hardtop: 350 usd • Longboard: $450 usd • Soft top STORMBLADE: $500 usd • Regular soft top: $150 usd • Boogieboard: $200 usd • Skimboard $250 usd